Privacy Policy

At Piqxel, your privacy is important to us. This Privacy Policy explains what information we collect when you use our Shopify app, how we use it, and how we protect it.

Information We Collect

When you install and use Piqxel, we may collect:

Shopify Store Data: Store name, store ID, domain, and product images/SKUs needed to generate videos.

Merchant Contact Information: Email address and other details provided through Shopify for support and communication.

Usage Data: Number of videos created, selected features, and performance metrics to help us improve our service.

How We Use Information

We use collected information only to:

• Generate and deliver product videos and variations.
• Support and improve app functionality, features, and performance.
• Communicate with merchants regarding updates, support, or account-related matters.

Data Sharing

• We do not sell or rent your information to third parties.
• Data may be shared with trusted service providers (e.g., cloud hosting, analytics) who support our app, but only for operational purposes.
• We comply with Shopify's Partner Program Agreement and App Store Review Guidelines.

Data Protection

We take security seriously. Your information is stored using industry-standard safeguards, including encryption and secure hosting environments.

Data Retention & Deletion

• We retain store and usage data only as long as necessary to provide the app.
• If you uninstall Piqxel, your data will be automatically deleted within 30 days.
• You may also request deletion of your data at any time by contacting us.

Your Rights

• Access the data we hold about you.
• Request correction or deletion of your data.
• Contact us with any privacy-related concerns.

Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at: